Thursday, February 20, 2014
Conflict Resolution in the Workplace: Tips for Managers
Handling people is definitely a hard challenge. It could be complicated and very stressful, but the right approach, mindset, and strategies could result in great success. The following are some helpful insights.
1. Recognise that managing people require more than your technical skills, and acknowledge that it is essential to your growth.
2. Determine the most suitable distance to manage from. You're too close when you micromanage. It reduces trust, kills the motivation of, and disempowers your team members. On the other hand, absent management is simply too far. You won't be able to give enough guidance, keep track of the work of the team, and listen and provide answers to questions if you're applying absent management. The mose effective distance is in between. Provide just enough direction and instructions, let employees to know that you're keeping track, and periodically checking in with them.
3. Make your team's career a priority. The better they become, the more effective you look. Being known as a developer of talent makes you more significant to your company. Ask employees what their career goals are and tell them that every deserving person can be given due reward. Take action to keep that promise, like putting them on projects that will enable them to grow.
4. Acknowledge. At a psychological level, acknowledgement is given more importance over money, though it shouldn't be a substitute. Acknowledgement must be a routine part of a manager's communication with team members. Without it, they would not be able to know what they did right, meaning your feedback isn't complete and misleadingly destructive. Accuracy in acknowledgement is important, as it significantly adds weight to your praise.
5. Work together by agreement. You cannot expect your team members to be fully committed and supportive with every goal, but you could and ought to expect them to observe the decisions of the company.
6. Make agreements with the members of your team. If they do not come through, refer to your agreements. But this is less likely to occur if they have made agreements with you. When people have uttered out loud what they will do, tendencies are, they'll perform those actions.
7. Translate, and not channel. Passing on all tasks you are given from above, without alteration, isn't helpful. Reframe and recast any direction you are given so that your team are well-informed yet stay optimistic.
To learn more people management techniques that could help you manage your team more effectively, consider professional management courses in Melbourne developed by the Institute for Communication Management and Leadership. Visit them by clicking on the given link.
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